We aim to provide a high standard of service. If something has gone wrong, please tell us so we can put it right.
How to complain
- Phone: 01942 403370
- Email: hello@polished-insurance.co.uk
- Post: Complaints, Allied Insurance Services Ltd, 98 Standishgate, Wigan, WN1 1XA
What happens next
We will acknowledge your complaint promptly and aim to resolve it as quickly as possible. If we cannot resolve it within eight weeks, or you are unhappy with our final response, you may be able to refer your complaint to the Financial Ombudsman Service, free of charge.
Financial Ombudsman Service
Exchange Tower, London E14 9SR. Phone 0800 023 4567. Website financial-ombudsman.org.uk. Eligibility depends on the size of your business.
Financial Services Compensation Scheme
We are covered by the Financial Services Compensation Scheme (FSCS). You may be entitled to compensation if we cannot meet our obligations, depending on the type of business and the circumstances of the claim. Find out more at fscs.org.uk.
Polished Insurance is a trading name of Allied Insurance Services Ltd, which is authorised and regulated by the Financial Conduct Authority (FRN 309497). Registered in England and Wales, company number 4319831. Registered office: 98 Standishgate, Wigan, WN1 1XA.